Privacy Policy for OkMerchant App

Effective Date: 06 May 2025

Operated by: Flyngener Techzone Private Limited

1. Introduction

This Privacy Policy outlines how Flyngener Techzone Private Limited ("we", "us", "our") collects, uses, discloses, and protects your personal information through the OkMerchant App ("App").

2. Information We Collect

We may collect the following types of information from users:

• Personal Information: Name, contact details, business name, address, phone number, and email address.
• Business Data: Invoices, receipts, expense details, auction records, dues, and billing information.
• Device and Usage Data: IP address, device information, browser type, and usage behavior within the App.
• Educational Usage Data: Interactions with learning modules and video content.

3. How We Use Your Information

We use your data to:

• Provide and maintain App functionality
• Facilitate billing, invoicing, and account management
• Deliver customer support and improve user experience
• Send notifications and updates
• Monitor compliance with our Terms and Conditions

4. Legal Basis for Processing

We collect and use your personal information lawfully under applicable Indian data protection laws and in accordance with contractual obligations.

5. Sharing and Disclosure

We do not sell or rent user data. However, we may share information with:

• Service providers who assist in app functionality
• Legal authorities, if required by law or in the interest of public safety
• In the case of business transfers such as mergers or acquisitions

6. Data Retention

We retain user data as long as necessary to fulfill the purpose for which it was collected and as required by applicable laws.

7. Security

We implement technical and organizational security measures such as data encryption, secure servers, and access controls to protect your data from unauthorized access, alteration, or loss.

8. User Rights

Users have the right to:

• Access their personal data
• Request correction or deletion of data
• Withdraw consent at any time
• Request data portability

9. Children's Privacy (Indian Child Data Policy)

In compliance with Indian child data protection laws:

• The App is not intended for users under the age of 18.
• We do not knowingly collect personal information from children.
• If we become aware that a minor’s data has been collected without proper consent, we will delete such data promptly.
• Parental consent and controls are enforced for any features involving educational content viewable by minors.

10. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage cookie preferences through your device settings.

11. Third-Party Services

The App may contain links to third-party services or external websites. We are not responsible for the privacy practices or content of such third parties.

12. International Users

While our operations are based in India, if you are accessing the App from outside India, you acknowledge that your data may be transferred to and processed in India.

13. Updates to Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Users will be notified via the App or email about significant updates. Continued use after such updates constitutes acceptance.

14. Contact Us

If you have any questions, concerns, or complaints about our privacy practices or this policy, please contact us:

• Company: Flyngener Techzone Private Limited
• Email: merchanthelp@flyngener.com
• Phone: +91 8293035797
• Grievance Officer: Appointed as per Section 5 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

15. Consent

By using the OkMerchant App, you consent to our Privacy Policy and agree to its terms.